Returns & Exchanges

At Ayoub's Dried Fruits & Nuts, we take pride in the quality of our hand-roasted products and want you to be completely satisfied with your purchase. If your order does not meet our high standards for freshness and quality, please reach out to us within 14 days of delivery for a resolution.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and a brief explanation of the issue regarding your nuts, dried fruits, or tea.

• 2.
  Provide Documentation

  To help us maintain our quality standards, please include photos of the product and its packaging if you received damaged or incorrect items.

• 3.
  Verification Process

  Our team will review your request within 48 hours to determine eligibility for a refund, replacement, or store credit based on our food safety guidelines.

• 4.
  Receive Resolution

  Once approved, we will process your refund to the original payment method or ship out your replacement snacks immediately at no additional cost.